Data Deletion Instructions
You can ask Home Chat to delete personal information that we hold about you.
How to make a request
- Email hello@homechat.co.nz with the subject “Data deletion request”.
- Include the email address or phone number you used when contacting Home Chat, so we can locate the relevant information.
- We may ask you to verify your identity before completing the request.
What happens next
After verification, we will delete or anonymise your personal information unless we need to retain it for legal, dispute-resolution, fraud-prevention, or enforcement purposes. We will confirm completion by email.
Information provided directly to a third party, such as a property agency or developer, is controlled by that party. Please contact them directly for deletion of information they hold.